‘All these cars have stickers’: Expert finds a ton of repos at the CarMax auction. He says that should be a major red flag for customers (2024)

“More carmax repos at the auction. People are defaulting on their loans and getting their vehicles repossessed,” TikToker Cheese (@thankucheese) writes in a caption for yet another video where he shows a wave of repossessed CarMax vehicles he’s scoping out at an auction.

A car dealer by trade, Cheese is always on the lookout for good whip deals that he can purchase and then go on to resell. In February, the Daily Dot reported on Cheese’s CarMax repo finds, which show the trend of customers who bought vehicles from the used car giant who couldn’t afford the monthly notes they come with.

Although CarMax’s stock is dropping in tandem with the precipitation of its profits, some people believe that the car repossessions could be a part of the company’s strategy: the business intentionally approves loans for vehicles to customers it knows can’t afford them.

“Carmax is in big trouble,” a text overlay in the video reads as the TikToker walks through a lot of vehicles.

“These look like all CarMax repos. A lot of people seem to be defaulting on their loans. As you can see, all these say repos. I mean it’s just repo after repo, all, everywhere right here,” Cheese says as he passes by a variety of late-model cars. The clip then transitions to him seated inside of a car where he explains why he’s walking through a proverbial graveyard of repossessed cars.

“I’m at the CarMax auction right now looking at cars that have been repossessed in people who have defaulted on their loans,” he notes.

Cheese shows off a Benz sedan to detail an example of what he’s referring to.

“This person literally just left their sorority or fraternity and got their sh*t repossessed. Nice Benz right here. It’s another Cadillac, repossession right here as you can see,” he says after walking past the Mercedes and to a black sedan behind it. Like all of the other repo models, there’s an indicator on the windshield noting as such. He cracks open the door of the car to check the interior out.

“Smells straight smoked out, that sh*t is crazy. I mean it’s just continuous like repo after repo, I mean you can’t…all these cars have stickers for repossession as you can see. If you see any of them with the red stickers it might just have writing on it too, like I said, repossession. Look at this truck right here,” he says, showing off a White Chevy on camera.

Then he heads on over to a higher-end Ford offering: “I mean look at this Lincoln Navigator this thing is basically new man, you have to have pretty good credit to get proof for something like this man. But damn, this just got repossessed too.”

One TikTok user who claimed to work for CarMax said that management is indiscriminately approving car loans. “I work at carmax they’re just giving out cars to make a buck,” they wrote.

Someone else speculated, “CarMax gives out cars to people who can’t afford them because they know they’re going to repo them and sell them again.”

From one customer’s perspective, they said that they knew CarMax approved them for a vehicle loan they know any other dealership would’ve immediately shot down: “Carmax definitely let me buy a car I should’ve been denied for. I haven’t had trouble with the payments but another dealer would’ve laughed in my face.”

However, others said that this is a result of the “bubble” that occurred during supply chain issues due to the COVID-19 pandemic. Inflation, along with this supply chain “bubble” ultimately contributed to skyrocketing car prices.

“It’s not just CarMax. it’s all dealers now, that bubble finally popped!” another user contended.

Another echoed this sentiment, ominously writing: “The economy is tanking. Many are having to let cars go back because insurance and the cost of living spiked. I see it getting worse.”

@thankucheese More carmax repos at the auction. People are defaulting on their loans and getting their vehicles repossessed. #repo #repos #repossession #carmax #auction #dealer #wholesale #cadillac #lincoln #mercedes #retail #market #crash #save #fyp #fy #viral #trending ♬ Beautiful Things – Benson Boone

One person pointed out that CarMax isn’t hurting as a result of the repossessions, and that banks are ultimately going to be the ones going after customers and ruining their credit. “Newsflash: Carmax got Paid IN Full!!! It’s the banks that financed these cars that are gonna be holding the bag,” one user said.

Another user on the app said they were thankful for CarMax because without the company, they wouldn’t have been able to have a vehicle. “Carmax was a blessing to me. my credit was poor, got a car, paid it out. now in a new car,” they wrote.

The Daily Dot has reached out to CarMax and Cheese via email for further comment.

Update 3:10pm CT May 15: In an email to the Daily Dot, a CarMax representative shared the following:

“CarMax is committed to transparency in all aspects of the car buying experience,” they wrote. “We offer upfront, no haggle pricing and our associates are paid the same regardless of a car’s price, so the focus is on helping our customers find the right car for their needs and budget. We offer a car payment calculator on our website to help customers determine whether a vehicle’s price is in line with their monthly budget expectations.”

“We also encourage our customers to consider financing through CarMax, because we work with some of the top finance companies in the country that make competitive offers to a wide range of credit profiles, and our credit application process is quick and easy,” they continued.“All credit offers are thoroughly and clearly presented so that our customers can make an informed decision. However, it is ultimately up to a customer to decide whether to accept a financing offer from one of our finance affiliates. CarMax also offers our customers the option to replace their financing within three days penalty-free if they find more favorable terms.”

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*First Published: May 13, 2024, 10:00 pm CDT

Jack Alban

Jack Alban is a freelance journalist for the Daily Dot covering trending human interest/social media stories and the reactions real people have to them. He always seeks to incorporate evidence-based studies, current events, and facts pertinent to these stories to create your not-so-average viral post.

‘All these cars have stickers’: Expert finds a ton of repos at the CarMax auction. He says that should be a major red flag for customers (2024)

FAQs

Why would CarMax send a car to auction? ›

Cars that don't meet our quality standards are sold to other dealers at CarMax hosted vehicle auctions, the 3rd largest vehicle auction house in the U.S.

Why is CarMax buying so many cars? ›

They began to thrive at the start of the convenience era, so their whole gig is to meet every customers needs from the comfort of their own home. The only way they can do that is to stock up on any and all inventory. There are very few types of cars that CarMax will not buy, as long as the price is right.

Will CarMax buy my car if I still owe money on it? ›

In some cases, the negative equity can be included in your financing when you buy a CarMax car. If not, we'll calculate the difference between your pay-off and our offer to you and you can pay CarMax directly. If the amount you owe is less than $250, we will accept a personal check.

Does CarMax negotiate? ›

CarMax has a no-haggle policy, which means you can't negotiate the price. This can be a benefit, though, because you know you're getting CarMax's best rate first instead of a lowball offer. You can still sell your car to CarMax after the seven-day period, but you'll need to get a new offer.

Why would a good car be sold at auction? ›

Often dealers will send vehicles to auction to avoid a hassle. A vehicle may be too old, have a mileage discrepancy, have a bad CarFax, or have other concerns. Auto auctions take vehicles as-is. This makes selling at a car auction a great way to get rid of complicated units.

What does CarMax do with older cars they buy? ›

CarMax will buy most cars, even old cars that don't even run. However, these cars will need to be towed to a CarMax store for an appraisal. CarMax will even buy cars that they don't expect to sell, such as badly damaged vehicles, that they will sell to auction.

Can I sell my car to CarMax if I'm behind on payments? ›

What if I still owe money on my car? If you have a lien on your car or truck, we'll contact your lien holder to facilitate a payoff. To pay off your lien, we'll need the following: Your lien holder's name and contact information.

Can you trade in a car to CarMax that isn't paid off? ›

You can trade in a financed car you still owe money on. However, there are considerations to keep in mind—one of which is whether you're entering the trade-in process with positive or negative equity.

Will CarMax take back my car? ›

Yes. As long as the vehicle's condition is consistent with when you bought it, you can bring it back within 10 days to the store where you purchased it and we'll help you complete your return.

Which is better, Carvana or CarMax? ›

Key Takeaways: Both Carvana and CarMax advertise no-haggle pricing, but Carvana offers a seamless selling process that helps it come out ahead in our rankings. We give Carvana the edge over CarMax as a car selling website. Our team rates CarMax just slightly ahead of Carvana for its car buying services.

How much profit does CarMax make on each car? ›

Retail used vehicle gross profit increased 0.1% and retail gross profit per used unit was $2,251, in line with last year's fourth quarter.

What does it mean when a car has been to auction? ›

Some cars at auction are from rental fleets, retired because of age or high mileage. Other cars at auction are repossessed by a bank because of missed payments, for example, and sold to the auction. Wherever they come from, expect to get a great deal on a used car at an auction.

Why was a car sold at auction? ›

The short answer for why cars go to auction is to improve dealership profitability. Car dealers are in the business of making money, and when they can't sell a car to a consumer it's more profitable for them to sell that car to another dealer via an auction, rather than wait for the right consumer to come along.

Why do they push cars at auctions? ›

Why do they push cars at Mecum? Mainly for overall safety and to minimize exhaust fumes from being released at the auction.

Where does CarMax get most of their cars? ›

As a former Carmax buyer, I can say that at least as of a few years ago, Carmax sourced most of it's inventory from "trade-ins", although they process these purchases as transactions completely separately from sales, which helps keep both transaction types honest and clear.

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