Apply at the National Passport Center (2024)

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Travel.State.Gov > U.S. Passports>How to Get my U.S. Passport Fast>Make an Appointment at a Passport Agency or Center>Apply at the National Passport Center

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  • Make an Appointment at a Passport Agency

  • Life-or-Death Emergencies

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Hours:
7:30 a.m. to 3:00 p.m.
Monday through Friday

By appointment only
Closed federal holidays

Mailing Address:
U.S. Department of State
National Passport Center
CA/PPT/NPC
44132 Mercure Cir.
PO Box 1108
Sterling, VA 20166-1108

Application Numbers Start With:
45, 71

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How to Apply at a Passport Agency

1. Find out if you're eligible

To apply at this passport agency, you must:

  • Have international travel within 14 calendar days.
    • If you need a foreign visa, your appointment must be within 28 calendar days of your travel.
  • Show printed proof of international travel. See examples in the 'Collect all your application materials' section below on this page.
  • Pay the $60 expedite fee with yourapplication fees.

If you have a life-or-death emergency, please seeLife-or-Death Emergencies.If you don't meet the requirements for an appointment, request expedited service.

We do not charge a fee to make appointments. If you asked to pay for an appointment, you should consider the request to be fraudulent. We are not affiliated with any third-party appointment booking services. We may not be able to honor appointments booked via third parties. Do not attempt to book duplicate appointments.

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2. Collect all your application materials
  • Printed confirmation of your appointment
  • Printed proof of international travel
    • Flying: show a flight receipt or an itinerary.
    • Driving or taking a boat to Canada, Mexico, Bermuda, or the Caribbean: show a hotel reservation, cruise or bus tickets, or international car insurance.
  • Fill out yourform(s) online and print it
  • All required supporting documents
  • One passportphoto
  • Application fee and expedite fee. We accept:
    • Major credit cards
    • Debit/check card (not ATM cards)
    • Digital wallet payments such as Apple, Google, or Samsung Pay
    • Checks or money orders. Make payable to the U.S. Department of State.
    • Cash (Exact amount only - no change provided)
  • If you are applying for a child under 16, both parents or guardians and your child must come to the appointment.

*We accept all forms for first-time and renewal customers. Not sure what forms or supporting documents you need? Start at thePassport Application Wizard.

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3. Make an appointment

Follow these steps:

I have not yet applied

  1. Go to our Online Passport Appointment System.
  2. Enter information about your travel plans to see if you qualify for an appointment. You may make an appointment for up to 7 members of your household.
  3. Enter your email address. We will email you a code which you must enter to continue making an appointment. Check your junk or spam folder if you do not see the code in your inbox.
  4. Enter your mobile phone number. We will send you an SMS text message with another code you must enter to continue making an appointment.
  5. Finish scheduling your appointment. Check your email for a message confirming the details of your appointment. The system will hold your appointment for 15 minutes. If you do not confirm your appointment within 15 minutes, start over.
  6. If you need to cancel or change the appointment, click the link in the confirmation email to get information about your appointment. If you made an appointment over the phone, forward the email you got to NPIC@state.gov with “Cancel my Appointment” in the subject line.

I have already applied

Call1-877-487-2778from 8:00 a.m. to 10:00 p.m. Eastern Time on Mondays through Fridays, or on Saturdays and Sundays from 10:00 a.m. to 3:00 p.m. We close on federal holidays.

Se habla español.If you are deaf or hard of hearing, call1-888-874-7793for TDD/TTY teletype services.

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4. Arrive early to your appointment

Follow these steps:

  1. Arrive 15 minutes early to go through security screening.
  2. You cannot bring weapons, food, and drinks(except water in a sealable bottle).
  3. Check inat the information window. Give them your appointment confirmation number.
  4. Be seated in the lobby and wait until we call your number.We may not see you exactly at your appointment time.
  5. When we call your number,go to your assigned window.
  6. At the window, we will review your application and supporting materials. We will discuss options for picking up or delivering your passport.

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Getting Here

Parking information

Parking is available in the front of the building. Follow the signs and park in spots for customers.

Last Updated: April 16, 2024

Información en español

Make An Appointment at a Passport Agency or Center

We have two types of appointments: Life-or-Death Emergency Service and Urgent Travel Service. You cannot walk-in.

Not Yet Applied: Make an appointment online

Already Applied: Call1-877-487-2778. Se habla español.

If you are deaf or hard of hearing, call1-888-874-7793for TDD/TTY teletype services.

Handouts You Can Print on How to Apply - Spanish

Spanish - Adult Passport Information Card
PDF

Spanish - Child Passport Information Card
PDF

External Link

You are about to leave travel.state.gov for an external website that is not maintained by the U.S. Department of State.

Links to external websites are provided as a convenience and should not be construed as an endorsem*nt by the U.S. Department of State of the views or products contained therein. If you wish to remain on travel.state.gov, click the "cancel" message.

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Apply at the National Passport Center (2024)

FAQs

What is the question number 10 on the passport application? ›

#10 –*** Names of parents of applicant – first & middle and then last name (mother's name must be her maiden name), date of birth of parents and place of birth. Also indicate male/female and whether or not they are citizens of the U.S. This information is required even if the parents are deceased.

What happens if my passport application is rejected? ›

If the application is denied, the Department of State will send the applicant a written notice setting forth the reasons for the denial and procedures for review. Within 90 days, the applicant can submit documentation to overcome the denial without a new application.

What does NFR stand for on a passport application? ›

No-Fee Regular - Blue no-fee regular passports are issued to, among others, certain categories of employees of the Department of Defense, American National Red Cross, and Peace Corps volunteers assigned overseas.

Why does my passport status say not available after it says in process? ›

"Not Available" means that your application is being reviewed by our intake facility and has not arrived at a passport agency or center. "In Process" means a passport agency or center is processing your new application.

What are the 10 pieces of written information on a passport? ›

Passports are small booklets that typically contain the bearer's name, place of birth, date of birth, the date of issue, date of expiry, passport number, photo and signature. There are several types of passports depending on the status of the bearer in their home country.

Do I get a refund if my passport is denied? ›

The passport application fee and the execution fee are non-refundable. They are collected and retained by law even if a passport is not issued. Our expedited service commitment is to process your passport application within # business days from the time your application is received by a passport agency.

Why is getting a passport so difficult? ›

They're blaming the epic wait times on lingering pandemic -related staffing shortages and a pause of online processing this year. That's left the passport agency flooded with a record-busting 500,000 applications a week. The deluge is on-track to top last year's 22 million passports issued, the State Department says.

What does NFR access only mean? ›

The NFR Access ONLY ticket will provide access to the Thomas & Mack Center, but not a seat. It provides access to all the experiences at the NFR – Cowboy Corral, The Cowboy Channel Bar, Bull 'N Barrel Saloon and ProRodeo Zone – and then allows you to watch the rodeo on the TV screens in the designated areas.

Can you cross out a mistake on a passport application? ›

Corrections made with white-out, crossing out the incorrect information, writing the correction on top of the error, etc., are not acceptable.

How do you know if your passport application has been denied? ›

How will I know if my passport is denied? If there happens to be any reason causing the passport application denial, a U.S. citizen will be notified by a letter with explanation and 90 (ninety) days to correct the error.

What if my passport status is taking too long? ›

If you have waited over two weeks since we mailed your passport, call us at 1-877-487-2778 (or 1-888-874-7793 if you are deaf or hard of hearing). We will help you complete a special form (known as the DS-86 form) which is a signed statement that you didn't receive your U.S. passport.

Are passport numbers 10 digits? ›

What is an alphanumeric passport number? The passport number in the new passport book begins with a letter, followed by eight numbers. The number is located in the top right corner of your data page and the bottom of each page in the book.

What do the numbers on a passport mean? ›

The unique, identifying number that is on a passport, a document issued by a national government. It certifies the identity and nationality of its holder for the purpose of international travel.

What are the codes at the bottom of a passport? ›

The Machine Readable Zone (MRZ for short) is the 2 lines of text at the bottom of the passport. If you look at your passport, the first line of the MRZ has a 3 letter abbreviation for your country, followed by your name (all separated by “<“). The Mr.

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