Mexico City car hire reviews and directory
MEXRENTACAR
4.4
Mediocre
Best rated
Most popular
5 locations in Mexico City
Locations in Mexico City
11 de Abril 304. Escandón I Secc, Ciudad de México
+52 334 170 8243
Opening times not available
AICM Terminal 1, Gate 2 y 8.
+52 334 170 8243
Opening times not available
Calle 2 Sn
+52 334 170 8243
Opening times not available
Calle Florencia 36.
+52 334 170 8243
Opening times not available
Mexico City Downtown
Opening times not available
Filters
Reviews
2.0 Poor
Apr 2024
There were no cars
2.0 Poor
Dec 2023
Fue la peor experiencia. Nosotros solicitamos el auto a las 9. Llegamos a retirar el auto a las 10, ya que se retrasó una hora el viaje. Y me quisieron cobrar por llegar una hora después, a pesar de en en sus términos puedo llegar hasta 6 horas más tarde. Pero me dijeron que por haberlo contratado por kayak/priceline tenía q atenerme a sus términos. Les muestro q los términos de kayak/priceline no dice q el tiempo de espera es solo de una hora, sin embargo no les importo. Nos maltrataron y nos dijeron q no nos podemos quejar en su país. Les pagamos lo que pedían y tuvimos q esperar 40 minutos más el auto. Y cuando llega nos dicen que nos cancelan el contrato. Por lo que nos cancelaron el contrato y no nos devolvieron el dinero, ya que lo contratamos con uds y no con ellos. Nos amenazó que hasta nos iba a deportar si nos seguíamos quejando. Tuvimos que irnos a otra rentadora.
2.0 Poor
Nov 2023
They didnt give me the car, they had a pick up time that was wrong.
2.0 Poor
Nov 2023
When I arrived at the pickup location, they didn't have a car for me and told me they didn't have a reservation for me. So, I had to move all my plans and assume all the additional costs that the inconvenience caused to me. Renting a car in Mexico is a complete mess. The cars are so basic. Police are waiting for you at the exit of the rental car location to fine you for a random reason they will make up. The insurance is extremely expensive. There are so many reason more I don't recommend to rent a car in Mexico.
2.0 Poor
Nov 2023
Scam with mandatory insurance 500% more than rental fee
8.0 Very Good
Oct 2023
The rental price was very low, but insurance is quite high. The car was old a bit. Could be more cleaner.
1 out of 11
Budget
4.4
Mediocre
Cleanliness
5.0
Comfort
4.6
Pick-up/Drop-off
4.4
Value for money
4.3
4 locations in Mexico City
Locations in Mexico City
Benito Juarez
+52 55 5784 3011
Monday | 00:00 - 23:59 |
---|---|
Tuesday | 00:00 - 23:59 |
Wednesday | 00:00 - 23:59 |
Thursday | 00:00 - 23:59 |
Friday | 00:00 - 23:59 |
Saturday | 00:00 - 23:59 |
Sunday | 00:00 - 23:59 |
Calle 3 55 Sta Fe,zedec Sta Fe
+52 556 916 8159
Monday | 09:00 - 17:00 |
---|---|
Tuesday | 09:00 - 17:00 |
Wednesday | 09:00 - 17:00 |
Thursday | 09:00 - 17:00 |
Friday | 09:00 - 17:00 |
Saturday | 09:00 - 17:00 |
Sunday | 09:00 - 17:00 |
Dakota 95 Col. Napoles
+52 55 1107 7838
Monday | 08:00 - 19:00 |
---|---|
Tuesday | 08:00 - 19:00 |
Wednesday | 08:00 - 19:00 |
Thursday | 08:00 - 19:00 |
Friday | 08:00 - 19:00 |
Saturday | 08:00 - 19:00 |
Sunday | 08:00 - 19:00 |
Paseo De La Reforma
+52 55 3000 1771
Monday | 08:00 - 19:00 |
---|---|
Tuesday | 08:00 - 19:00 |
Wednesday | 08:00 - 19:00 |
Thursday | 08:00 - 19:00 |
Friday | 08:00 - 19:00 |
Saturday | 08:00 - 19:00 |
Sunday | 08:00 - 19:00 |
Filters
Reviews
2.0 Poor
Apr 2024
I made a rented two urvans and they never had them.
2.0 Poor
Jan 2024
They didn’t actually have a car to rent. Had to find another rental company
2.0 Poor
May 2021
Pros:
Nothing
Cons:
I did not get the car. My reservation was canceled 10 minutes before the pickup time
2.0 Poor
Feb 2021
Cons:
They’re not honest and they don’t explain nothing and they got a bad customer service
2.0 Poor
Dec 2019
Cons:
They wanted me to pay a high deposit fee of more than $3000.00 dollars otherwise Ineeded to get different rental rate. They wasted my time and they only gave me a hard time!!!
4.0 Mediocre
Nov 2019
Pros:
Office was clean and easy to get to.
Cons:
The car I reserved was not there. I needed an automatic, any automatic. Kayak showed this location as having several automatic transmission cars, one that I reserved. But when I went to pick up the car, they were totally out. So I had to book from Hertz at the airport and we were put about 3 hours behind schedule due to commute, etc.
1 out of 9
Thrifty
2.8
Poor
Cleanliness
4.0
Comfort
3.0
Pick-up/Drop-off
2.3
Value for money
3.0
16 locations in Mexico City
Locations in Mexico City
90 Col, Bosques De La Lomas
+52 800 021 2277
Monday | 09:00 - 17:00 |
---|---|
Tuesday | 09:00 - 17:00 |
Wednesday | 09:00 - 17:00 |
Thursday | 09:00 - 17:00 |
Friday | 09:00 - 17:00 |
Saturday | 09:00 - 17:00 |
Alvaro Obregon 23
180 0021 2277
Monday | 07:00 - 22:00 |
---|---|
Tuesday | 07:00 - 22:00 |
Wednesday | 07:00 - 22:00 |
Thursday | 07:00 - 22:00 |
Friday | 07:00 - 22:00 |
Saturday | 07:00 - 22:00 |
Sunday | 07:00 - 22:00 |
Av Canal De Tezontle 1520
+52 800 021 2277
Monday | 09:00 - 17:00 |
---|---|
Tuesday | 09:00 - 17:00 |
Wednesday | 09:00 - 17:00 |
Thursday | 09:00 - 17:00 |
Friday | 09:00 - 17:00 |
Saturday | 09:00 - 17:00 |
Av Capitan Carlos Leon
+52 800 021 2277
Monday | 00:00 - 23:59 |
---|---|
Tuesday | 00:00 - 23:59 |
Wednesday | 00:00 - 23:59 |
Thursday | 00:00 - 23:59 |
Friday | 00:00 - 23:59 |
Saturday | 00:00 - 23:59 |
Sunday | 00:00 - 23:59 |
Av Paseo De La Reforma
+52 800 365 1111
Monday | 09:00 - 17:00 |
---|---|
Tuesday | 09:00 - 17:00 |
Wednesday | 09:00 - 17:00 |
Thursday | 09:00 - 17:00 |
Friday | 09:00 - 17:00 |
Saturday | 09:00 - 17:00 |
Av Patriotismo 85
+52 800 021 2277
Monday | 08:00 - 19:00 |
---|---|
Tuesday | 08:00 - 19:00 |
Wednesday | 08:00 - 19:00 |
Thursday | 08:00 - 19:00 |
Friday | 08:00 - 19:00 |
Saturday | 08:00 - 19:00 |
Sunday | 08:00 - 19:00 |
Av. Ferrocarril Hidalgo
+52 800 021 2277
Monday | 00:00 - 23:59 |
---|---|
Tuesday | 00:00 - 23:59 |
Wednesday | 00:00 - 23:59 |
Thursday | 00:00 - 23:59 |
Friday | 00:00 - 23:59 |
Saturday | 00:00 - 23:59 |
Sunday | 00:00 - 23:59 |
Ave, Vasco De Quir #3900
+52 800 021 2277
Monday | 09:00 - 17:00 |
---|---|
Tuesday | 09:00 - 17:00 |
Wednesday | 09:00 - 17:00 |
Thursday | 09:00 - 17:00 |
Friday | 09:00 - 17:00 |
Saturday | 09:00 - 17:00 |
Sunday | 09:00 - 17:00 |
Ave. Paseo De La Reforma # 322
+52 555 207 1100
Monday | 08:00 - 19:00 |
---|---|
Tuesday | 08:00 - 19:00 |
Wednesday | 08:00 - 19:00 |
Thursday | 08:00 - 19:00 |
Friday | 08:00 - 19:00 |
Saturday | 08:00 - 19:00 |
Blvd Avila Camacho #1834
+52 800 021 2277
Monday | 08:00 - 19:00 |
---|---|
Tuesday | 08:00 - 19:00 |
Wednesday | 08:00 - 19:00 |
Thursday | 08:00 - 19:00 |
Friday | 08:00 - 19:00 |
Saturday | 08:00 - 19:00 |
Sunday | 08:00 - 19:00 |
Calz Acoxpa 438
+52 800 021 2277
Monday | 09:00 - 17:00 |
---|---|
Tuesday | 09:00 - 17:00 |
Wednesday | 09:00 - 17:00 |
Thursday | 09:00 - 17:00 |
Friday | 09:00 - 17:00 |
Saturday | 09:00 - 17:00 |
Campos Eliseos 218
+52 555 786 8268
Monday | 08:00 - 19:00 |
---|---|
Tuesday | 08:00 - 19:00 |
Wednesday | 08:00 - 19:00 |
Thursday | 08:00 - 19:00 |
Friday | 08:00 - 19:00 |
Saturday | 08:00 - 19:00 |
Ejercito Nacional 843b
+52 800 021 2277
Monday | 08:00 - 19:00 |
---|---|
Tuesday | 08:00 - 19:00 |
Wednesday | 08:00 - 19:00 |
Thursday | 08:00 - 19:00 |
Friday | 08:00 - 19:00 |
Saturday | 08:00 - 19:00 |
Sunday | 08:00 - 19:00 |
Julio Verne #3
+52 800 021 2277
Monday | 09:00 - 17:00 |
---|---|
Tuesday | 09:00 - 17:00 |
Wednesday | 09:00 - 17:00 |
Thursday | 09:00 - 17:00 |
Friday | 09:00 - 17:00 |
Saturday | 09:00 - 17:00 |
Leibnitz 100 Local 11
+52 800 021 2277
Monday | 08:00 - 19:00 |
---|---|
Tuesday | 08:00 - 19:00 |
Wednesday | 08:00 - 19:00 |
Thursday | 08:00 - 19:00 |
Friday | 08:00 - 19:00 |
Saturday | 08:00 - 19:00 |
Sunday | 08:00 - 19:00 |
Paseo De La Refomra 243
+52 800 021 2277
Monday | 08:00 - 19:00 |
---|---|
Tuesday | 08:00 - 19:00 |
Wednesday | 08:00 - 19:00 |
Thursday | 08:00 - 19:00 |
Friday | 08:00 - 19:00 |
Saturday | 08:00 - 19:00 |
Sunday | 08:00 - 19:00 |
Filters
Reviews
2.0 Poor
Jan 2024
We arrived and they did not had a car for us. They say it was subject to availability. I will never rent from thrifty ever again.
4.0 Mediocre
Feb 2021
Pros:
Car was clean and relatively new.
Cons:
Car had no gas in it when picked up. (Red light on). One of the wheels didn’t have air pressure with pressure notification light on at pick up. No credit was given when car was returned with Kore than half tank more at return. Credit card info was stolen from the system by someone who was trying to charge the card for other purposes.
5.2 Fair
Mar 2020
Pros:
Clean and new car
Cons:
Quicker pick up and drop off Cheaper insurance options
5.2 Fair
Jan 2019
Pros:
The car did sit all of the people that we had in our party, but, we were not informed that you cannot have anyone under the age of 12 sitting in the front middle seat.
Cons:
When we arrived, they did not have our car available, even though we had a reservation. Our plane was delayed and their response was well you were not here at the time of the reservation. We had to wait an hour for a vehicle and nobody explained the huge price increase for insurance coverage until we were picking up the car.
2.0 Poor
Dec 2018
Pros:
Nothing
Cons:
I was not notified and my time wasted
2.0 Poor
Dec 2018
Cons:
They did not hold my reservation. I was told there were no cars available and there would not be any until five days later.
1 out of 11
Alamo
2.6
Poor
Cleanliness
3.2
Comfort
2.9
Pick-up/Drop-off
2.6
Value for money
2.8
7 locations in Mexico City
Locations in Mexico City
Ave Patriotismo 69
+52 55 5276 9844
Monday | 07:00 - 22:00 |
---|---|
Tuesday | 07:00 - 22:00 |
Wednesday | 07:00 - 22:00 |
Thursday | 07:00 - 22:00 |
Friday | 07:00 - 22:00 |
Saturday | 08:00 - 19:00 |
Sunday | 08:00 - 19:00 |
Domestic Arrival Terminal 2
+52 55 5786 8077
Monday | 07:00 - 22:00 |
---|---|
Tuesday | 07:00 - 22:00 |
Wednesday | 07:00 - 22:00 |
Thursday | 07:00 - 22:00 |
Friday | 07:00 - 22:00 |
Saturday | 07:00 - 22:00 |
Sunday | 07:00 - 22:00 |
International Arrivals
+52 55 5786 8077
Monday | 07:00 - 22:00 |
---|---|
Tuesday | 07:00 - 22:00 |
Wednesday | 07:00 - 22:00 |
Thursday | 07:00 - 22:00 |
Friday | 07:00 - 22:00 |
Saturday | 07:00 - 22:00 |
Sunday | 07:00 - 22:00 |
International Arrivalsterminal
+52 55 5786 8077
Monday | 07:00 - 22:00 |
---|---|
Tuesday | 07:00 - 22:00 |
Wednesday | 07:00 - 22:00 |
Thursday | 07:00 - 22:00 |
Friday | 07:00 - 22:00 |
Saturday | 07:00 - 22:00 |
Sunday | 07:00 - 22:00 |
Javier Barros Sierra 540
Monday | 00:00 - 23:59 |
---|---|
Tuesday | 00:00 - 23:59 |
Wednesday | 00:00 - 23:59 |
Thursday | 00:00 - 23:59 |
Friday | 00:00 - 23:59 |
Saturday | 00:00 - 23:59 |
Sunday | 00:00 - 23:59 |
Mexico Intl Airport Av Capitan
+52 55 5786 8077
Monday | 07:00 - 22:00 |
---|---|
Tuesday | 07:00 - 22:00 |
Wednesday | 07:00 - 22:00 |
Thursday | 07:00 - 22:00 |
Friday | 07:00 - 22:00 |
Saturday | 07:00 - 22:00 |
Sunday | 07:00 - 22:00 |
Paseo De La Reforma 325
+52 55 5207 5195
Monday | 07:00 - 22:00 |
---|---|
Tuesday | 07:00 - 22:00 |
Wednesday | 07:00 - 22:00 |
Thursday | 07:00 - 22:00 |
Friday | 07:00 - 22:00 |
Saturday | 08:00 - 19:00 |
Sunday | 08:00 - 19:00 |
Filters
Reviews
2.0 Poor
May 2021
Pros:
Nothing, everything was wrong with my reservation. The Car, the price, the extra fees, the knowledge of the personnel at the pickup
Cons:
I reserved a 7 seat car and they offered me a 5 seat truck because they don't have 7 seat car on their inventory. Alamo doesn't have 7 seat cars or trucks. They have only 5 seat cars. I don't know why Kayak - Alamo offers 7 seat cars to customers and they don't have cars with that capacity. I called in advance Alamo to ask for extra insurance fees and an agent at their contact center confirmed there are no extra insurance fees because my reservation has included insurance and reservation fees, but at the pick-up location, they charged no refundable 2,000 dollars for the insurance fee plus 1,500 dollars refundable retention fee on my credit card. Clearly, the agent at the front desk was inexperienced and constantly he was asking my questions to his coworker. Finally, I asked him to call his manager to try to solve my questions. Also, The manager did not know Kayak is offering 7 seat trucks and did not know about the high insurance fees. The worst car rental experience. Poor customer service and lack of professionalism. Pick up location: Mexico City
2.0 Poor
May 2021
Pros:
nothing
Cons:
there was no availability for cars when I got there
2.0 Poor
Apr 2021
Cons:
Our flight was delayed and the Alamo office was closed in the terminal we arrived in (terminal 2). We went directly and as quickly as we could to the old terminal where the office was open. We got there a little after 3pm and they refused to honor the rental. Quadrupled the price and told us we were too late for the original quote. We did not get a car and it made our trip a bit challenging. Very frustrating.
2.0 Poor
Mar 2021
Cons:
Did not have a car reserved for me, had my reservation but said they don’t hold them through this site.
2.0 Poor
Jan 2021
Pros:
The staff was awful, rude, dismissive.
2.0 Poor
Jan 2021
Cons:
The rarte was diferente From your website when ingot to the Alamo counter Very disappointed
1 out of 14
National
9.3
Wonderful
Cleanliness
9.3
Comfort
9.3
Pick-up/Drop-off
9.3
Value for money
9.3
6 locations in Mexico City
Locations in Mexico City
Autopista Mexico Toluca 1235
+52 55 5292 1166
Monday | 09:00 - 17:00 |
---|---|
Tuesday | 09:00 - 17:00 |
Wednesday | 09:00 - 17:00 |
Thursday | 09:00 - 17:00 |
Friday | 09:00 - 17:00 |
Saturday | 09:00 - 17:00 |
Sunday | 09:00 - 17:00 |
Ave Paseo De La Reforma No 231
+52 55 5703 2222
Monday | 09:00 - 17:00 |
---|---|
Tuesday | 09:00 - 17:00 |
Wednesday | 09:00 - 17:00 |
Thursday | 09:00 - 17:00 |
Friday | 09:00 - 17:00 |
Saturday | 09:00 - 17:00 |
Sunday | 09:00 - 17:00 |
Circ. Cd. Aeroportuaria Lt 3
+52 55 4737 7980
Monday | 00:00 - 23:59 |
---|---|
Tuesday | 00:00 - 23:59 |
Wednesday | 00:00 - 23:59 |
Thursday | 00:00 - 23:59 |
Friday | 00:00 - 23:59 |
Saturday | 00:00 - 23:59 |
Sunday | 00:00 - 23:59 |
International Airport
+52 55 5786 9026
Monday | 00:00 - 23:59 |
---|---|
Tuesday | 00:00 - 23:59 |
Wednesday | 00:00 - 23:59 |
Thursday | 00:00 - 23:59 |
Friday | 00:00 - 23:59 |
Saturday | 00:00 - 23:59 |
Sunday | 00:00 - 23:59 |
Manuel Avila Camacho 1822
+52 55 5393 1441
Monday | 09:00 - 17:00 |
---|---|
Tuesday | 09:00 - 17:00 |
Wednesday | 09:00 - 17:00 |
Thursday | 09:00 - 17:00 |
Friday | 09:00 - 17:00 |
Saturday | 09:00 - 17:00 |
Sunday | 09:00 - 17:00 |
Parroquia 1056 Col Santa Cruz
+52 55 9183 7719
Monday | 09:00 - 17:00 |
---|---|
Tuesday | 09:00 - 17:00 |
Wednesday | 09:00 - 17:00 |
Thursday | 09:00 - 17:00 |
Friday | 09:00 - 17:00 |
Saturday | 09:00 - 17:00 |
Sunday | 00:00 - 23:59 |
Filters
Reviews
10.0 Wonderful
Aug 2019
Pros:
Miguel and Diana were very friendly and hekofuy
Cons:
Everything was super
4.0 Mediocre
Apr 2019
Cons:
They charged me for a missing tool in the spare tire what of course wasn’t ever there. I checked damage to the car before renting not tools and etc. I just trusted the person who gave the car. The trunk was never opened
2.0 Poor
Nov 2017
Pros:
Nothing..
Cons:
The lady at the counter texting without telling me what's going on. After 15 mins waiting, confirmed to me that there were no cars available at their lot despite my reservation months in advance.
2.0 Poor
Nov 2017
Pros:
Nothing
Cons:
They overbooked themselves and canceled my reservation.
2.0 Poor
Jul 2017
Pros:
I didn't like it
Cons:
The representative that was at the car rental booth was on his phone the whole time since we arrived. After 10 mins on the phone with a sarcastic smile he just said, we are very sorry but, we ran out of cars" how do you run out of cars when you have booked one in advance. Horrible service, will never book through them again. After reading the reviews below, I would have never gone through this rental place. I totally agree with the previous reviews.
2.0 Poor
Jun 2017
Pros:
Price was supposed to be great
Cons:
Unfortunately, I didn't get National's great price because the child seats I reserved (and confirmed by phone twice in the week before the rental) were not available. The guy at the desk didn't much seem to care, either. So I was left to waste an hour hauling luggage up and down the row of counters trying to find another company with the child seats, which ended up being three times the price that National had promised.
Infinity Car Rental
6.5
Okay
Cleanliness
8.5
Comfort
7.5
Pick-up/Drop-off
8.0
Value for money
5.0
One location in Mexico City
Locations in Mexico City
Aeropuerto internacional de la Ciudad de México, Av. Capitán Carlos León .
+52 998 886 3145
Opening times not available
Filters
Reviews
4.0 Mediocre
Sept 2023
They added charges and explanation was not proper
1 out of 1
Enterprise Rent-A-Car
5.2
Fair
Cleanliness
5.8
Comfort
5.5
Pick-up/Drop-off
5.4
Value for money
5.2
5 locations in Mexico City
Locations in Mexico City
Autopista Mexico-toluca #1235
+52 55 5292 1166
Monday | 09:00 - 17:00 |
---|---|
Tuesday | 09:00 - 17:00 |
Wednesday | 09:00 - 17:00 |
Thursday | 09:00 - 17:00 |
Friday | 09:00 - 17:00 |
Saturday | 09:00 - 17:00 |
Sunday | 00:00 - 23:59 |
Ave Paseo De La Reforma No 231
+52 55 5703 2222
Monday | 09:00 - 17:00 |
---|---|
Tuesday | 09:00 - 17:00 |
Wednesday | 09:00 - 17:00 |
Thursday | 09:00 - 17:00 |
Friday | 09:00 - 17:00 |
Saturday | 09:00 - 17:00 |
Sunday | 09:00 - 17:00 |
International Airport
+52 55 5786 9026
Monday | 00:00 - 23:59 |
---|---|
Tuesday | 00:00 - 23:59 |
Wednesday | 00:00 - 23:59 |
Thursday | 00:00 - 23:59 |
Friday | 00:00 - 23:59 |
Saturday | 00:00 - 23:59 |
Sunday | 00:00 - 23:59 |
Manuel Avila Camacho 1822
+52 55 5393 1441
Monday | 09:00 - 17:00 |
---|---|
Tuesday | 09:00 - 17:00 |
Wednesday | 09:00 - 17:00 |
Thursday | 09:00 - 17:00 |
Friday | 09:00 - 17:00 |
Saturday | 09:00 - 17:00 |
Sunday | 09:00 - 17:00 |
Parroquia 1056 Col Santa Cruz
+52 55 9183 7719
Monday | 09:00 - 17:00 |
---|---|
Tuesday | 09:00 - 17:00 |
Wednesday | 09:00 - 17:00 |
Thursday | 09:00 - 17:00 |
Friday | 09:00 - 17:00 |
Saturday | 09:00 - 17:00 |
Sunday | 00:00 - 23:59 |
Filters
Reviews
4.0 Mediocre
Mar 2020
Pros:
The woman who helped me was exceptional!
Cons:
The system said $1.50 for the day, that was not true. The car was not full: within two blocks, the first line was down. There were no manual transmissions available...
2.0 Poor
Jan 2020
Pros:
Car was not available. The reservation through Kayak was completely useless and jeopardized my entire trip. I will never use it again.
Cons:
Yes, everything!
10.0 Wonderful
Oct 2019
Pros:
Everyone was friendly, well mannered and very professional.
Cons:
Everything was so nice, that I can not find one thing to suggest to do better.
10.0 Wonderful
Sept 2019
Pros:
Great car, good value.
Cons:
Insurance coverage could have been more clearly explained.
2.0 Poor
Nov 2018
Cons:
I reserved the cars, and enterprise did not have the cars. They stated that the online services did not coincide with actual car availability, and didn't have any cars
2.0 Poor
Apr 2022
The primary driver was Covid positive and he could not travel. There was no option to change it so we had to cancel. You would expect to this point, any issue with covid, it could be resolved.
1 out of 2
Avis
4.7
Mediocre
Cleanliness
6.4
Comfort
6.0
Pick-up/Drop-off
3.7
Value for money
5.2
7 locations in Mexico City
Locations in Mexico City
Anotonio Dovali Jamie 70
+52 55 5292 7699
Monday | 08:00 - 19:0016:00 - 18:00 |
---|---|
Tuesday | 08:00 - 19:0016:00 - 18:00 |
Wednesday | 16:00 - 18:0008:00 - 19:00 |
Thursday | 16:00 - 18:0008:00 - 19:00 |
Friday | 16:00 - 18:0008:00 - 19:00 |
Saturday | 08:00 - 19:00 |
Av. Capitan Carlos Leon
+52 55 5762 3262
Monday | 00:00 - 23:59 |
---|---|
Tuesday | 00:00 - 23:59 |
Wednesday | 00:00 - 23:59 |
Thursday | 00:00 - 23:59 |
Friday | 00:00 - 23:59 |
Saturday | 00:00 - 23:59 |
Sunday | 00:00 - 23:59 |
Av. Juarez #70
+52 55 5130 5300
Monday | 16:00 - 18:0008:00 - 19:00 |
---|---|
Tuesday | 16:00 - 18:0008:00 - 19:00 |
Wednesday | 08:00 - 19:0016:00 - 18:00 |
Thursday | 08:00 - 19:0016:00 - 18:00 |
Friday | 16:00 - 18:0008:00 - 19:00 |
Saturday | 08:00 - 19:00 |
Campos Eliseos 185,col Polanco
+52 55 5280 1301
Monday | 07:00 - 22:00 |
---|---|
Tuesday | 07:00 - 22:00 |
Wednesday | 07:00 - 22:00 |
Thursday | 07:00 - 22:00 |
Friday | 07:00 - 22:00 |
Saturday | 08:00 - 19:00 |
Sunday | 08:00 - 19:00 |
Paseo De La Reforma 296
+52 55 5511 2228
Monday | 07:00 - 22:00 |
---|---|
Tuesday | 07:00 - 22:00 |
Wednesday | 07:00 - 22:00 |
Thursday | 07:00 - 22:00 |
Friday | 07:00 - 22:00 |
Saturday | 08:00 - 19:00 |
Sunday | 08:00 - 19:00 |
Radisson Hotel -Cuspides #53
+52 555 606 4211
Monday | 16:00 - 18:0008:00 - 19:00 |
---|---|
Tuesday | 08:00 - 19:0016:00 - 18:00 |
Wednesday | 08:00 - 19:0016:00 - 18:00 |
Thursday | 16:00 - 18:0008:00 - 19:00 |
Friday | 08:00 - 19:0016:00 - 18:00 |
Sunday | 08:00 - 19:00 |
World Trade Ctr-C Montecito #38-MX
+52 559 000 4405
Monday | 08:00 - 19:0016:00 - 18:00 |
---|---|
Tuesday | 16:00 - 18:0008:00 - 19:00 |
Wednesday | 08:00 - 19:0016:00 - 18:00 |
Thursday | 16:00 - 18:0008:00 - 19:00 |
Friday | 08:00 - 19:0016:00 - 18:00 |
Saturday | 08:00 - 19:00 |
Filters
Reviews
2.4 Poor
Dec 2019
Pros:
Pick - Up Staff was available.
Cons:
1. Drop off Staff was fast but checked the car 3 times to try and find dents or scratches to charge extra for. 2. After driving 1.5 hrs out of the city, the Key FOB started to malfunction and was sporadic in sending the single to start the car or lock/unlock the doors. This was anxiety producing as we were traveling for several days outside of the city. 3. Tire pressure light was on constantly 4. Car felt cheap even though it was a full-size sedan. 5. Car lacked power to merge on/off highways well and could barely make it up steep hills.
4.0 Mediocre
Dec 2018
Cons:
I strongly recommend against renting a car from this location. I recently rented from this location and couldn't regret it more. I'm an Avis Preferred member who frequently rents cars for both business and personal travel in the US and abroad. I've rented cars in Jordan, Turkey, South Africa, and Georgia among other countries (just to offer some perspective). I waited over an hour at this location to receive my rental, which caused me to have to cancel plans; and on my return it took another forty-five minutes, which caused my taxi fare to double in price while I waited. The act of picking up a rental should never cause a customer to have to cancel appointments. Unfortunately, this isn't the worst of it. Upon my return, the employees claimed damage to a tire -- a "bump in the rubber" to be precise. The tire was is perfect working condition; again, the tire was not flat. When inspecting the vehicle before taking possession, the employees did not mention a need to inspect the tires, even after I prompted confirmation that we had reviewed all the necessary components of the vehicle. To summarize, the employee with whom I inspected the vehicle told me we'd covered everything and it was not necessary to inspect the tires, but upon return they changed their story and claimed damage. I had fortunately purchased full insurance (which absurdly tripled the cost of the rental), so this claim is of minor detail to me at this point. But I write this review to caution others from renting here, as I suspect that the employees will invent damage in order to charge you additional fines. The entire exchange seemed very much a scam, so consider your rental carefully and if possible, go elsewhere for a car in Mexico City. A final note: Avis Customer Service, whom I called to speak with about this experience, had little to say and offered nothing in the way of remedying this experience of mine. When renting from a known company, one expects consistent experience regardless of city or country, otherwise, I'd just rent from a locally-owned company and pay less. In short, I'd recommend another rental company altogether.
7.6 Good
Sept 2016
Pros:
Muy buen carro, confortable, perfectas condiciones,
Cons:
Altísimo costo de arrendamiento, pocas opciones de vehículos en punto de entrega, servicio entrega no muy bueno
4.0 Mediocre
Mar 2023
The car we rented initially had a problem - a terrible sound coming from the engine compartment when we drove over 80kph. We had to return the car after a few days and get another one. And, I've rented other cars in Mexico, these were significantly more basic than others, even though the category of car we rented was the same.
10.0 Wonderful
Nov 2022
We picked a location that was walking distance from where we stayed. We got an upgrade to a mid size SUV, which really helped since there were four of us traveling, and some of the roads in the countryside were not paved. Be prepared to wait to pick up your car.
8.0 Very Good
May 2022
Drop off location is inaccurate. Location is permanently closed.
1 out of 3
NU Car
4.5
Mediocre
Cleanliness
6.0
Comfort
6.0
Pick-up/Drop-off
6.0
Value for money
3.5
One location in Mexico City
Locations in Mexico City
Direccion Av. Sonora casi esquina Texcoco Colonia Peón de los Baños, Delegación V. Carranza, CDMX
Monday | 07:30 - 20:00 |
---|---|
Tuesday | 07:30 - 20:00 |
Wednesday | 07:30 - 20:00 |
Thursday | 07:30 - 20:00 |
Friday | 07:30 - 20:00 |
Saturday | 07:30 - 20:00 |
Sunday | 07:30 - 20:00 |
Filters
Reviews
2.0 Poor
Jun 2022
They couldn’t find my booking despite me forwarding all the booking details . It took one hour to finally get the car. Gas tanks wasn’t full and requirement is to turn it in at the same level, which makes it difficult for to figure out how much gas to add especially since I wasn’t familiar with price per gallon in MXN currency.
1 out of 1
Europcar
4.2
Mediocre
Cleanliness
4.2
Comfort
4.4
Pick-up/Drop-off
3.9
Value for money
3.9
3 locations in Mexico City
Locations in Mexico City
Av.paseo De La Reforma 208 Local A
+52 55 5533 7161
Opening times not available
Benito Juarez International Apt
+52 55 1560 1773
Opening times not available
Guillermo Gonzalez Camarena 1205
+52 55 5161 2721
Opening times not available
Filters
Reviews
2.0 Poor
Apr 2024
Terrible service; they made us pay for many unnecessary things and were very slow and unprofessional. We will never rent again with them
2.0 Poor
Apr 2024
We didn't end up renting the car. When we arrived, they told us if we do t pay $600 for their separate insurance, we have to pay $36000 US to cover the entire car, even though we have coverage with a credit car. The car would have ended up being over $1200 for a week. We will never book with Europcar again.
2.0 Poor
May 2021
Pros:
Nothing
Cons:
They false advertise. They had quoted me $118 for the whole week. When I arrived, they want to force you to take their “protection”. The rate went from $118 to over $500 It is a scam. There was another foreign customer there that was facing the same issue, These company is dishonest and want to take advantage of their customers. Stay away
2.0 Poor
Jan 2021
Cons:
We never got a car!! It was a scam!
4.8 Mediocre
Nov 2019
Cons:
It took a while to convince the overzealous agent to accept my credit card's CDW. He would just not acquiesce that Mexico City is indeed covered under worldwide CDW. Dropping off was quite hard to find where exactly to drive at the airport because there are no signs anywhere. The car could've had an electronic lock.
2.0 Poor
May 2018
Cons:
Simplemente no recibi ningun carro que porque no tenian disponible y que en una si queria esperar en el transcurso del dia para ver si alguna unidad quedaba disponible
1 out of 6
Ace
4.2
Mediocre
Cleanliness
4.7
Comfort
4.2
Pick-up/Drop-off
3.7
Value for money
3.7
2 locations in Mexico City
Locations in Mexico City
Calle Atenas 44 Colonia Juarez
Monday | 08:00 - 19:00 |
---|---|
Tuesday | 08:00 - 19:00 |
Wednesday | 08:00 - 19:00 |
Thursday | 08:00 - 19:00 |
Friday | 08:00 - 19:00 |
Saturday | 09:00 - 17:00 |
Sunday | 09:00 - 17:00 |
Calle Florencia 36
+52 33 4624 2114
Monday | 08:00 - 19:00 |
---|---|
Tuesday | 08:00 - 19:00 |
Wednesday | 08:00 - 19:00 |
Thursday | 08:00 - 19:00 |
Friday | 08:00 - 19:00 |
Saturday | 08:00 - 19:00 |
Sunday | 08:00 - 19:00 |
Filters
Reviews
1.9 Poor
Sept 2021
They doubled the price from the reservation price Made me wait 1 hour
1 out of 1
Firefly
4.0
Mediocre
Cleanliness
4.0
Comfort
4.0
Pick-up/Drop-off
4.0
Value for money
4.0
4 locations in Mexico City
Locations in Mexico City
Av Capitan Carlos Leon Sn T2
0180 0709 5010
Monday | 00:00 - 23:59 |
---|---|
Tuesday | 00:00 - 23:59 |
Wednesday | 00:00 - 23:59 |
Thursday | 00:00 - 23:59 |
Friday | 00:00 - 23:59 |
Saturday | 00:00 - 23:59 |
Sunday | 00:00 - 23:59 |
Av Capitan Carlos Leon
0180 0709 5010
Monday | 07:00 - 22:00 |
---|---|
Tuesday | 07:00 - 22:00 |
Wednesday | 07:00 - 22:00 |
Thursday | 07:00 - 22:00 |
Friday | 07:00 - 22:00 |
Saturday | 07:00 - 22:00 |
Sunday | 07:00 - 22:00 |
Av Texcococ Sn
0180 0709 5010
Monday | 00:00 - 23:59 |
---|---|
Tuesday | 00:00 - 23:59 |
Wednesday | 00:00 - 23:59 |
Thursday | 00:00 - 23:59 |
Friday | 00:00 - 23:59 |
Saturday | 00:00 - 23:59 |
Sunday | 00:00 - 23:59 |
Hotel Camino Real Polanco Leibinitz No.100 Local11,Col. Nueva Anzures Delegaciòn Miguel Hidalgo
+52 800 405 7000
Opening times not available
Filters
Reviews
2.0 Poor
Jan 2021
Cons:
Less extortionate required additional insurance
2.0 Poor
Jul 2019
Cons:
After checking in with my reservation at the airport office, (I’d reserved a minivan for my family of 6) ai arrived at the lot they said they don’t have a van because it broke and won’t have another (or anything else to fit 6 people) for two days. So I walked to Hertz and got a great experience.
2.0 Poor
Jan 2019
Cons:
When I arrived they didn’t have the reserved type of car. I could get a smaller car at the same price, discount was not possible nor was a higher category car. Apparently this is a typical scam done by this locally owned branch of Firefly, they attract customers with low prices online and expect them to take something smaller for the same price as they don’t have much choice after a long flight standing there with suitcases etc. Kayak should be ashamed you give these types of criminals a platform for their scams. I will not use Firefly or Kayak again. SCAM!
8.4 Very Good
Nov 2018
Pros:
The price, the car, the agents. The car was in good condition, the agents were friendly the check out process was quick and easy
Cons:
The check-in took 1 hour and 20 and we were the only people there. When I declined their insurance, which was more than the car rental itself, they physically charged my credit card the whole estimated price of the car ($300.000.00 Mexican pesos)
1 out of 2
Mas By Mex
4.0
Mediocre
Cleanliness
4.0
Comfort
4.0
Pick-up/Drop-off
4.0
Value for money
4.0
2 locations in Mexico City
Locations in Mexico City
AICM Terminal 1 Gate 2 and 8
+52 33 4170 8243
Opening times not available
Calle Florencia 36
+52 33 4170 8243
Opening times not available
Filters
No reviews available
Sixt
3.6
Poor
Cleanliness
3.5
Comfort
3.5
Pick-up/Drop-off
4.3
Value for money
3.5
4 locations in Mexico City
Locations in Mexico City
AV. Capitan Carlos Leon, AICM
+52 55 1560 0895
Monday | 00:00 - 23:59 |
---|---|
Tuesday | 00:00 - 23:59 |
Wednesday | 00:00 - 23:59 |
Thursday | 00:00 - 23:59 |
Friday | 00:00 - 23:59 |
Saturday | 00:00 - 23:59 |
Sunday | 00:00 - 23:59 |
Av Paseo de la Reforma 1
+52 55 5546 5003
Monday | 08:00 - 19:0015:00 - 18:00 |
---|---|
Tuesday | 08:00 - 19:0015:00 - 18:00 |
Wednesday | 08:00 - 19:0015:00 - 18:00 |
Thursday | 08:00 - 19:0015:00 - 18:00 |
Friday | 08:00 - 19:0015:00 - 18:00 |
Saturday | 08:00 - 19:00 |
Av. Capitan Carlos de León
+52 55 1560 0897
Monday | 00:00 - 23:59 |
---|---|
Tuesday | 00:00 - 23:59 |
Wednesday | 00:00 - 23:59 |
Thursday | 00:00 - 23:59 |
Friday | 00:00 - 23:59 |
Saturday | 00:00 - 23:59 |
Sunday | 00:00 - 23:59 |
Ave Santa Fe 170
+52 55 5292 0609
Monday | 09:00 - 17:00 |
---|---|
Tuesday | 09:00 - 17:00 |
Wednesday | 09:00 - 17:00 |
Thursday | 09:00 - 17:00 |
Friday | 09:00 - 17:00 |
Filters
Reviews
2.0 Poor
Mar 2021
Pros:
Nothing. Sixt sent us a SMS to tell us that the car would be ready at pick up time and asked to call them. I called and told me that the car was not available due to maintenance issue. First they blamed the broker Expedia and then they aknowledged the mistake was on their side. They did not even try to find a replacement car or solution.
Cons:
Everything
2.0 Poor
Nov 2018
Cons:
Upon arrival at the Mexico City airport Sixt rental company, I was told that there were no cars available. I explained to the representative that I had a reservation and she apologized stating that all cars had been checked out. Due to this error, I had to take. 2.5 hour bus ride to my destination followed by the same bus ride the next morning. I was extremely disappointed and inconvenienced. I will never use this company aagin.
6.8 Okay
Nov 2016
Pros:
Pick up was typical. The vehicle was brand new and perfect for what we needed. The staff was very good.
Cons:
There is a hidden refundable deposit fee of $1700 US dollars they charge at the rental office that was nowhere mentioned on the website.The Mexico city airport which is huge, is extremely difficult to navigate. No clear signage so it was impossible to relocate the drop off point. I was afraid I was going to miss my flight so I just left the vehicle curbside at the terminal, found the terminal rental office handed them the key and told them to deal with it.
8.0 Very Good
Aug 2023
Very good staff
2.0 Poor
Nov 2021
No car was available for me to pick up. This makes Paid Reservation useless. Horrible service.
2.0 Poor
Nov 2021
We reserved our car with them 6 months before our trip, however when we arrived we were told that, despite us having a reservation, they didn’t have any cars left since it was a busy holiday weekend. I asked how that was possible and was told that since we didn’t prepay for the car, they were under no obligation to hold one for us and that this is a common practice in Mexico. Of course there was no communication about any of this when making the reservation or in the 6 months leading up to the trip. At that point we tried to ask the staff for help finding other options elsewhere since we were stuck. However they couldn’t have been less interested in helping us. We ended up having to take a taxi across town to an Enterprise and pay much more than we were planning to. Do not use Sixt ever again!
Hertz
2.8
Poor
Cleanliness
4.4
Comfort
3.5
Pick-up/Drop-off
3.2
Value for money
2.6
17 locations in Mexico City
from£45/day
Locations in Mexico City
Av Capitan Carlos Leon
+52 800 709 5000
Monday | 00:00 - 23:59 |
---|---|
Tuesday | 00:00 - 23:59 |
Wednesday | 00:00 - 23:59 |
Thursday | 00:00 - 23:59 |
Friday | 00:00 - 23:59 |
Saturday | 00:00 - 23:59 |
Sunday | 00:00 - 23:59 |
Av P De La Reforma 243 Local 5
+52 800 709 5000
Monday | 08:00 - 19:00 |
---|---|
Tuesday | 08:00 - 19:00 |
Wednesday | 08:00 - 19:00 |
Thursday | 08:00 - 19:00 |
Friday | 08:00 - 19:00 |
Saturday | 08:00 - 19:00 |
Sunday | 08:00 - 19:00 |
Av Patriotismo 85
+52 800 709 5000
Monday | 08:00 - 19:00 |
---|---|
Tuesday | 08:00 - 19:00 |
Wednesday | 08:00 - 19:00 |
Thursday | 08:00 - 19:00 |
Friday | 08:00 - 19:00 |
Saturday | 08:00 - 19:00 |
Sunday | 08:00 - 19:00 |
Av Vasco De Quiroga #3900
+52 800 709 5000
Monday | 09:00 - 17:00 |
---|---|
Tuesday | 09:00 - 17:00 |
Wednesday | 09:00 - 17:00 |
Thursday | 09:00 - 17:00 |
Friday | 09:00 - 17:00 |
Saturday | 09:00 - 17:00 |
Blvd Avila Camacho #1834
+52 800 709 5000
Monday | 08:00 - 19:00 |
---|---|
Tuesday | 08:00 - 19:00 |
Wednesday | 08:00 - 19:00 |
Thursday | 08:00 - 19:00 |
Friday | 08:00 - 19:00 |
Saturday | 08:00 - 19:00 |
Sunday | 08:00 - 19:00 |
Calz Acoxpa 438
+52 800 709 5000
Monday | 09:00 - 17:00 |
---|---|
Tuesday | 09:00 - 17:00 |
Wednesday | 09:00 - 17:00 |
Thursday | 09:00 - 17:00 |
Friday | 09:00 - 17:00 |
Saturday | 09:00 - 17:00 |
Campos Eliseos 295
+52 800 709 5000
Monday | 08:00 - 19:00 |
---|---|
Tuesday | 08:00 - 19:00 |
Wednesday | 08:00 - 19:00 |
Thursday | 08:00 - 19:00 |
Friday | 08:00 - 19:00 |
Saturday | 08:00 - 19:00 |
Sunday | 08:00 - 19:00 |
Campos Elíseos 295, Polanco, Polanco IV Secc
0180 0709 5000
Monday | 07:00 - 22:00 |
---|---|
Tuesday | 07:00 - 22:00 |
Wednesday | 07:00 - 22:00 |
Thursday | 07:00 - 22:00 |
Friday | 07:00 - 22:00 |
Saturday | 08:00 - 19:00 |
Sunday | 08:00 - 19:00 |
Circuito Circunvalacion Ote
+52 800 709 5000
Monday | 09:00 - 17:00 |
---|---|
Tuesday | 09:00 - 17:00 |
Wednesday | 09:00 - 17:00 |
Thursday | 09:00 - 17:00 |
Friday | 09:00 - 17:00 |
Saturday | 09:00 - 17:00 |
Eje Central Lazaro Cardenas
Monday | 09:00 - 17:00 |
---|---|
Tuesday | 09:00 - 17:00 |
Wednesday | 09:00 - 17:00 |
Thursday | 09:00 - 17:00 |
Friday | 09:00 - 17:00 |
Saturday | 09:00 - 17:00 |
Guillermo Gonzalez Camarena
+52 800 709 5000
Monday | 09:00 - 17:00 |
---|---|
Tuesday | 09:00 - 17:00 |
Wednesday | 09:00 - 17:00 |
Thursday | 09:00 - 17:00 |
Friday | 09:00 - 17:00 |
Saturday | 09:00 - 17:00 |
Leibnitz 100 Local 11
+52 800 709 5000
Monday | 08:00 - 19:00 |
---|---|
Tuesday | 08:00 - 19:00 |
Wednesday | 08:00 - 19:00 |
Thursday | 08:00 - 19:00 |
Friday | 08:00 - 19:00 |
Saturday | 08:00 - 19:00 |
Sunday | 08:00 - 19:00 |
Miguel Angel De Quevedo
+52 800 709 5000
Monday | 09:00 - 17:00 |
---|---|
Tuesday | 09:00 - 17:00 |
Wednesday | 09:00 - 17:00 |
Thursday | 09:00 - 17:00 |
Friday | 09:00 - 17:00 |
Saturday | 09:00 - 17:00 |
Municipio Libre 450
+52 800 709 5000
Monday | 09:00 - 17:00 |
---|---|
Tuesday | 09:00 - 17:00 |
Wednesday | 09:00 - 17:00 |
Thursday | 09:00 - 17:00 |
Friday | 09:00 - 17:00 |
Saturday | 09:00 - 17:00 |
Periferico Sur 3647
+52 800 709 5000
Monday | 16:00 - 18:0009:00 - 17:00 |
---|---|
Tuesday | 09:00 - 17:0016:00 - 18:00 |
Wednesday | 09:00 - 17:0016:00 - 18:00 |
Thursday | 16:00 - 18:0009:00 - 17:00 |
Friday | 09:00 - 17:0016:00 - 18:00 |
Saturday | 09:00 - 17:00 |
Plaza Antara
+52 800 709 5000
Monday | 08:00 - 19:00 |
---|---|
Tuesday | 08:00 - 19:00 |
Wednesday | 08:00 - 19:00 |
Thursday | 08:00 - 19:00 |
Friday | 08:00 - 19:00 |
Saturday | 08:00 - 19:00 |
Sunday | 08:00 - 19:00 |
Via Dr Gustavo Baz No 4001 Col
+52 800 709 5000
Monday | 09:00 - 17:00 |
---|---|
Tuesday | 09:00 - 17:00 |
Wednesday | 09:00 - 17:00 |
Thursday | 09:00 - 17:00 |
Friday | 09:00 - 17:00 |
Saturday | 09:00 - 17:00 |
Filters
Reviews
2.0 Poor
Jan 2024
Completly unreliable and not trustworthy. We booked a car the night before and called half an hour before the scheduled pick-up only to arrive at Hertz where they told us that no cars were available.
2.0 Poor
Nov 2023
Total scam, ended up with extreme extra charges and fees
2.0 Poor
Apr 2021
Cons:
The price I thought I was paying and the price at the counter was triple. Why can’t the website be clear regarding cost?
5.2 Fair
Jan 2020
Cons:
No car was available even with my reservation
4.4 Mediocre
Jan 2019
Cons:
I rented a car with a B class, but when I arrived they told me that they didn’t have that size and there were only two kinds left with a high price.
10.0 Wonderful
Jan 2017
Pros:
Todos los trabajares de Hertz se portaron de la manera mas atenta ,el auto limpio,la cuota del carro fue la que me prometieron ,asistencia para regresar al aeropuerto en fin muy buen servicio.
Dollar
2.7
Poor
Cleanliness
3.1
Comfort
3.2
Pick-up/Drop-off
2.7
Value for money
2.7
15 locations in Mexico City
Locations in Mexico City
90 Col, Bosques De La Lomas
+52 800 365 1111
Monday | 09:00 - 17:00 |
---|---|
Tuesday | 09:00 - 17:00 |
Wednesday | 09:00 - 17:00 |
Thursday | 09:00 - 17:00 |
Friday | 09:00 - 17:00 |
Saturday | 09:00 - 17:00 |
Alvaro Obregon
+52 612 122 6060
Monday | 07:00 - 22:00 |
---|---|
Tuesday | 07:00 - 22:00 |
Wednesday | 07:00 - 22:00 |
Thursday | 07:00 - 22:00 |
Friday | 07:00 - 22:00 |
Saturday | 07:00 - 22:00 |
Sunday | 07:00 - 22:00 |
Av Canal De Tezontle 1520
+52 800 365 1111
Monday | 09:00 - 17:00 |
---|---|
Tuesday | 09:00 - 17:00 |
Wednesday | 09:00 - 17:00 |
Thursday | 09:00 - 17:00 |
Friday | 09:00 - 17:00 |
Saturday | 09:00 - 17:00 |
Av Capitan Carlos Leon
+52 800 365 1111
Monday | 00:00 - 23:59 |
---|---|
Tuesday | 00:00 - 23:59 |
Wednesday | 00:00 - 23:59 |
Thursday | 00:00 - 23:59 |
Friday | 00:00 - 23:59 |
Saturday | 00:00 - 23:59 |
Sunday | 00:00 - 23:59 |
Av Paseo De La Reforma
+52 800 365 1111
Monday | 09:00 - 17:00 |
---|---|
Tuesday | 09:00 - 17:00 |
Wednesday | 09:00 - 17:00 |
Thursday | 09:00 - 17:00 |
Friday | 09:00 - 17:00 |
Saturday | 09:00 - 17:00 |
Av Patriotismo 85
+52 800 365 1111
Monday | 08:00 - 19:00 |
---|---|
Tuesday | 08:00 - 19:00 |
Wednesday | 08:00 - 19:00 |
Thursday | 08:00 - 19:00 |
Friday | 08:00 - 19:00 |
Saturday | 08:00 - 19:00 |
Sunday | 08:00 - 19:00 |
Av. Ferrocarril Hidalgo
+52 800 365 1111
Monday | 00:00 - 23:59 |
---|---|
Tuesday | 00:00 - 23:59 |
Wednesday | 00:00 - 23:59 |
Thursday | 00:00 - 23:59 |
Friday | 00:00 - 23:59 |
Saturday | 00:00 - 23:59 |
Sunday | 00:00 - 23:59 |
Ave, Vasco De Quir #3900
Monday | 09:00 - 17:00 |
---|---|
Tuesday | 09:00 - 17:00 |
Wednesday | 09:00 - 17:00 |
Thursday | 09:00 - 17:00 |
Friday | 09:00 - 17:00 |
Saturday | 09:00 - 17:00 |
Sunday | 09:00 - 17:00 |
Blvd Avila Camacho #1834
+52 800 365 1111
Monday | 08:00 - 19:00 |
---|---|
Tuesday | 08:00 - 19:00 |
Wednesday | 08:00 - 19:00 |
Thursday | 08:00 - 19:00 |
Friday | 08:00 - 19:00 |
Saturday | 08:00 - 19:00 |
Sunday | 08:00 - 19:00 |
Calz Acoxpa 438
+52 800 365 1111
Monday | 09:00 - 17:00 |
---|---|
Tuesday | 09:00 - 17:00 |
Wednesday | 09:00 - 17:00 |
Thursday | 09:00 - 17:00 |
Friday | 09:00 - 17:00 |
Saturday | 09:00 - 17:00 |
Dinamarca #62
+52 555 546 6727
Monday | 08:30 - 18:30 |
---|---|
Tuesday | 08:30 - 18:30 |
Wednesday | 08:30 - 18:30 |
Thursday | 08:30 - 18:30 |
Friday | 08:30 - 18:30 |
Saturday | 08:30 - 18:30 |
Ejercito Nacional 843b
Monday | 08:00 - 19:00 |
---|---|
Tuesday | 08:00 - 19:00 |
Wednesday | 08:00 - 19:00 |
Thursday | 08:00 - 19:00 |
Friday | 08:00 - 19:00 |
Saturday | 08:00 - 19:00 |
Sunday | 08:00 - 19:00 |
Julio Verne #3
+52 800 365 1111
Monday | 08:00 - 19:00 |
---|---|
Tuesday | 08:00 - 19:00 |
Wednesday | 08:00 - 19:00 |
Thursday | 08:00 - 19:00 |
Friday | 08:00 - 19:00 |
Saturday | 08:00 - 19:00 |
Sunday | 08:00 - 19:00 |
Leibnitz 100 Local 11
+52 800 365 1111
Monday | 08:00 - 19:00 |
---|---|
Tuesday | 08:00 - 19:00 |
Wednesday | 08:00 - 19:00 |
Thursday | 08:00 - 19:00 |
Friday | 08:00 - 19:00 |
Saturday | 08:00 - 19:00 |
Sunday | 08:00 - 19:00 |
Paseo De La Refomra 243
+52 800 365 1111
Monday | 08:00 - 19:00 |
---|---|
Tuesday | 08:00 - 19:00 |
Wednesday | 08:00 - 19:00 |
Thursday | 08:00 - 19:00 |
Friday | 08:00 - 19:00 |
Saturday | 08:00 - 19:00 |
Sunday | 08:00 - 19:00 |
Filters
Reviews
2.0 Poor
Apr 2024
Bad. I had a reservation for a van. Once i got to the place i was told the war was not available. Then i had to rent 2 cars at a price and pick them up 2 hours later. When i went to pick up the cars they had different cars with different prices. All to take advantage of the tourist. Bad experience.
2.0 Poor
Jan 2020
Pros:
Nothing
Cons:
When we arrived at the address for dollar, there was a rental place called firefly (never heard of them). They said my car was ready, but that the insurance was 100% over the rental price, and that there was no other way. So, a 900 rental was 1800x obviously trying to take advantage of us because of the dates. They said my booking did appear on their system but the price was other than the one stated. When I started arguing with them, a manager was called, and he said he could lower it a couple of dollars. I did not fall for their scam, and left without a car; I preferred to call an uber. Never again will I rent with either company, and you should be aware, they are using your app to scan people.
3.2 Poor
Mar 2019
Pros:
no line.
Cons:
return directions to their lot. accurate car rental. quicker car availability. we had to wait for the car.
2.0 Poor
Jan 2019
Pros:
Dollar Car had no cars available even though I had a reservation. I don’t think they had one to begin with.
3.6 Poor
Apr 2018
Pros:
Car given was not what we reserved. I reserved a suburban and got a Ford Explorer after waiting 2.5 hours for the suburban to show up and had my 80 year old Mother with me
Cons:
They charged me $230 US per day insurance. A major rip off as the insurance was more then the vehicle rental. Would NOT recamend and I’m sure I’ll get no response to my issues
2.0 Poor
Mar 2018
Pros:
For 3 times less then dollar
Cons:
None
Economy Rent a Car
2.7
Poor
Cleanliness
3.7
Comfort
3.7
Pick-up/Drop-off
2.7
Value for money
3.0
2 locations in Mexico City
Locations in Mexico City
Av. Sonora Casi Esq. Texcoco Col. Penon De Los Banos Del
+52 998 253 6112
Opening times not available
Dinamarca 62 Col. Juarez (Zona Rosa) Del. Cuathemoc
Opening times not available
Filters
Reviews
2.0 Poor
Mar 2017
Pros:
Nothing
Cons:
They lied and said they only had one car. The company is corrupt. My license plate was stolen and the are charging me?
2.0 Poor
Jun 2021
Pros:
Didn't pick us up at airport as they stated they would.
Cons:
Hidden insurance free was five times the cost of the rental
GREEN MOTION
2.6
Poor
Cheapest deal
Cleanliness
2.8
Comfort
2.8
Pick-up/Drop-off
2.8
Value for money
2.8
5 locations in Mexico City
from£14/day
Locations in Mexico City
443, Sur 103
Opening times not available
Calle Juan Guillermo Villasana # 123
Opening times not available
Interior Hotel Sheraton
Opening times not available
Mexico City Benito Juarez Intl Airport - Terminal 2 Ambulatorio planta baja Entre puertas 3 y 4 local all-35
Opening times not available
Mexico Reforma C Atenas No44 Col Juarez
+52 555 291 8872
Opening times not available
Filters
Reviews
2.0 Poor
Sept 2019
Cons:
No car available, still not refunded. Inadmissible. When I contacted green motion they told me that I had to see directly with you because they did not have my credit card.
2.0 Poor
May 2022
They gave my rental away, they didn’t offer a replacement or an alternative, simply said we don’t have a rental for you. I’m still waiting for my refund.
2.0 Poor
Jan 2022
Bad service
1.9 Poor
Aug 2021
My flight was delayed and they closed before I could get there. I went first thing the next morning to pick up the car and they said they didn't have one [even though there was a rental in my name for four days]. After trying that afternoon and the day after, they couldn't stick to the contract. Priceline was unhelpful and said they would get back to me within 7-10 days. Would NOT recommend
1.9 Poor
Aug 2021
No car available and had to rent from another agency.I will never choose Green Motion and I don’t think Kayak should do business with them. I was offered a 2 person small truck that would have been illegal to drive out of the city to my destination.
1.9 Poor
Aug 2021
I never got my rental. They were asking for more than $400 to include an insurance should be offered as a suggestion. I canceled right there and still waiting for my initial money I paid to get reimbursed. That changed all my plans. This is so frustrating and annoying. The rental company Green Motion should not be using intermediaries that evidently are tricking potential renters. The price quoted should be all in (with exception if you want further insurance or to reduce the premium). This was highly frustrating and very unfair.
keddy by Europcar
2.6
Poor
Cleanliness
6.3
Comfort
4.3
Pick-up/Drop-off
4.6
Value for money
4.0
3 locations in Mexico City
Locations in Mexico City
Av.Paseo De La Reforma 208 Local A- Colonia Juarez,Delegacion Cuauhtemo
Opening times not available
Benito Juarez International Apt- International Arrival Hall
+52 55 1560 1773
Opening times not available
Guillermo Gonzalez Camarena 1205
Opening times not available
Filters
Reviews
2.0 Poor
Apr 2023
Keddy Eurocar raised the price of my rental once I got there.
2.0 Poor
Mar 2023
I made a reservation and paid online making sure I included every "mandatory" insurance required in Mexico. When I came to pick the car up, they came up with and additional "mandatory" insurance fee that was more than double of what I had already paid online. It was nighttime already, and I was with my family in a sketchy neighborhood in Mexico City, so I had no choice but to accept the 200% increase in my fee. I felt robbed. If that wasn't enough, I had to return the car 5 minutes after leaving the premises because it was badly misaligned to the point it would have been dangerous to drive it on a highway. They ended up giving me an older model because "that's what they had available at the time". I will NEVER use Keddy (or Europcar, for that matter) ever again! And I will advice everyone I have a chance to stay away from them too.
Advantage
2.6
Poor
Cleanliness
3.5
Comfort
3.5
Pick-up/Drop-off
2.3
Value for money
2.0
One location in Mexico City
Locations in Mexico City
Mexico City Int`l A/P Europcar Europcar Int`l Arrivals Hall
+52 961 153 6098
Monday | 08:00 - 19:00 |
---|---|
Tuesday | 08:00 - 19:00 |
Wednesday | 08:00 - 19:00 |
Thursday | 08:00 - 19:00 |
Friday | 08:00 - 19:00 |
Saturday | 08:00 - 19:00 |
Sunday | 08:00 - 19:00 |
Filters
Reviews
2.0 Poor
Apr 2024
They did not honor our reservation. Eurocar had us there for about an hour that they could not find our reservation. They did not help us rent another car just told us they did not think it would be good for us since all the could do for us was a car 10 times the price. Plus insurance once I called the number for customer service it was them as well and they said that there system would may be update in an hour and see if they could find it. Very disappointed since it was a complete failure.
2.0 Poor
Jan 2024
The information you provided on the rental agency was wrong. Although the agency of my reservation was Advantage, that was handled by a different agency. The confirmation you provided on my reservation indicated another agency for that (Europcar) but that was wrong too. After asking different people in the airport and searching through my cell phone, I discovered that the actual agency that handled my reservation was MEX Rent a Car, which was not indicated in any of the information I received from you. Even worse, although that agency had my reservation, it didn't have any cars available when I finally reach their offices in a location outside the airport.
2.0 Poor
Dec 2023
They took so many time to give me the car, I got late to my appointment. They charged me tree times the amount becomes of the assurance that no one said before.
2.0 Poor
Nov 2023
The car rental doesent exist
2.0 Poor
Sept 2019
Pros:
Nothing
Cons:
They are cheering with the prices
5.2 Fair
Jul 2019
Pros:
Car was clean and almost new.
Cons:
You must consider the price listed in the page is not real, you must pay an expensive insurance, that in my case I was forced to take it, else I would not get the car. Never buy the insurance provided by Alliance, as that was not accepted by the company. Totally disappointed.
E-Z Rent-A-Car
2.4
Poor
Cleanliness
2.6
Comfort
3.3
Pick-up/Drop-off
2.0
Value for money
2.0
One location in Mexico City
Locations in Mexico City
Mexico City International Airport
+52 551 560 0089
Monday | 00:00 - 23:59 |
---|---|
Tuesday | 00:00 - 23:59 |
Wednesday | 00:00 - 23:59 |
Thursday | 00:00 - 23:59 |
Friday | 00:00 - 23:59 |
Saturday | 00:00 - 23:59 |
Sunday | 00:00 - 23:59 |
Filters
Reviews
2.0 Poor
Apr 2019
Pros:
NOTHING. My experience was horrible
Cons:
Well they were trying to over charge me, therefore I ended up NOT renting the car from the agency
2.0 Poor
Apr 2017
Cons:
The car I reserved wasn't available and I had to take the only available option. Which, of course, it was more expensive.
3.2 Poor
Nov 2016
Pros:
It was a car.
Cons:
They gave me the car with almost no fuel, had to wait an hour and a half just to get the car when there was only 1 other family in front of the line, and when someone crashed into me on the road they didn't pick up the phone to call the insurance that covered the car. Never renting from here again.
Payless
2.2
Poor
Cleanliness
2.5
Comfort
2.0
Pick-up/Drop-off
2.0
Value for money
3.1
5 locations in Mexico City
from£23/day
Locations in Mexico City
Av Capitan Carlos Leon
+52 55 5784 3011
Monday | 00:00 - 23:59 |
---|---|
Tuesday | 00:00 - 23:59 |
Wednesday | 00:00 - 23:59 |
Thursday | 00:00 - 23:59 |
Friday | 00:00 - 23:59 |
Saturday | 00:00 - 23:59 |
Sunday | 00:00 - 23:59 |
Calle 3 #55, Santa Fe
+52 555 292 7934
Monday | 07:00 - 22:00 |
---|---|
Tuesday | 07:00 - 22:00 |
Wednesday | 07:00 - 22:00 |
Thursday | 07:00 - 22:00 |
Friday | 07:00 - 22:00 |
Saturday | 08:00 - 19:00 |
Sunday | 08:00 - 19:00 |
Dakota 95 Col. Napoles
+52 55 1107 7838
Monday | 08:00 - 19:00 |
---|---|
Tuesday | 08:00 - 19:00 |
Wednesday | 08:00 - 19:00 |
Thursday | 08:00 - 19:00 |
Friday | 08:00 - 19:00 |
Saturday | 08:00 - 19:00 |
Sunday | 08:00 - 19:00 |
Paseo De La Reforma
+52 55 3000 1771
Monday | 08:00 - 19:00 |
---|---|
Tuesday | 08:00 - 19:00 |
Wednesday | 08:00 - 19:00 |
Thursday | 08:00 - 19:00 |
Friday | 08:00 - 19:00 |
Saturday | 08:00 - 19:00 |
Sunday | 08:00 - 19:00 |
Perif. Blvd. Manuel A Camacho
+52 55 5562 1703
Monday | 08:00 - 19:00 |
---|---|
Tuesday | 08:00 - 19:00 |
Wednesday | 08:00 - 19:00 |
Thursday | 08:00 - 19:00 |
Friday | 08:00 - 19:00 |
Saturday | 08:00 - 19:00 |
Sunday | 08:00 - 19:00 |
Filters
Reviews
2.0 Poor
Mar 2021
Pros:
Nothing
Cons:
They could have a car to rent. When I arrived they didn’t give me any card. Tried to charge me 3 times more so o said I don’t want the car. This is terrible
2.0 Poor
Aug 2017
Pros:
Nothing because I didn't rented the car
Cons:
They lie about the price I don't understand why kayak said a price so cheap and pay less rental car no respect that price I think that is a shame of both companies I'm not going to do any more business with ether one !!!
2.0 Poor
Jan 2017
Pros:
N/A
Cons:
Wasn't able to communicate with anybody in Mexico City to confirm.Phone number in Mexico City does not exist.
5.2 Fair
Jan 2017
Pros:
The car was clean.
Cons:
The employees were mostly rude except for one girl but they did not offer solutions until I said I was going to call PROFECO, the mexican consumer protection services agency. They said that they had no connection to kayak whatsoever.
4.0 Mediocre
Jan 2017
Cons:
The rate we had confirmed by Kayak was in another universe to what they charged when we arrived. They also said they did not have a record of our booking or a car...although they later found one. Full insurance (although if you have an accident it is not full insurance) is required. My understanding is they were at the airport but they were half hour taxi ride away.
2.0 Poor
Jan 2017
Pros:
Nothing bad service
Cons:
They didn't have my reservation They mentioned problems with the system and they offer me a car very expensive I do not rent the car
America Car Rental
2.0
Poor
No reviews available
Cleanliness
2.0
Comfort
2.0
Pick-up/Drop-off
2.0
Value for money
2.0
3 locations in Mexico City
from£77/day
Locations in Mexico City
Calle Dinamarca No 62. Col. Juárez - Zona Rosa (Entre Marsella y Liverpool)
+52 998 253 6112
Opening times not available
Direccion Av. Sonora casi esquina Texcoco Colonia Peñón de los Baños, Delegación V. Carranza, CDMX
+52 998 253 6112
Opening times not available
Sinaloa 31 Col. Peñon de los Baños Int Hotel Courtyard Marriot
+52 551 560 0089
Opening times not available
Filters
No reviews available
Fox
2.0
Poor
No reviews available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Mexico City
Locations in Mexico City
Av. Paseo De La Reforma 208, Local A
Opening times not available
Filters
No reviews available
Localiza
8.1
Very Good
No reviews available
One location in Mexico City
Locations in Mexico City
Av Chapultepec, 360, Roma Norte
+52 56 4182 0014
Monday | 08:00 - 19:00 |
---|---|
Tuesday | 08:00 - 19:00 |
Wednesday | 08:00 - 19:00 |
Thursday | 08:00 - 19:00 |
Friday | 08:00 - 19:00 |
Saturday | 09:00 - 17:00 |
Filters
No reviews available
Rhodium
5.1
Fair
No reviews available
One location in Mexico City
Locations in Mexico City
Benito Juárez International Airport
Opening times not available
Filters
No reviews available
Right Cars
4.4
Mediocre
No reviews available
One location in Mexico City
Locations in Mexico City
Mexico City International Airport
Opening times not available
Filters
No reviews available
CarWiz
3.4
Poor
No reviews available
3 locations in Mexico City
Locations in Mexico City
Av. Juárez #70, Col Centro
+52 55 5130 5300
Opening times not available
Campos Eliseos 185 Bis
+52 55 5280 1301
Opening times not available
Paseo De La Reforma 296
+52 55 5511 2228
Opening times not available
Filters
No reviews available
FlexWays
2.0
Poor
No reviews available
4 locations in Mexico City
Locations in Mexico City
Av. Capitán Carlos León , Peñón de los Baños, Venustiano Carranza
+54 11 6009 3539
Monday | 06:00 - 23:00 |
---|---|
Tuesday | 06:00 - 23:00 |
Wednesday | 06:00 - 23:00 |
Thursday | 06:00 - 23:00 |
Friday | 06:00 - 23:00 |
Saturday | 06:00 - 23:00 |
Sunday | 06:00 - 23:00 |
Calle Miguel Hidalgo Sur 14-c Local 2
+54 9 11 5259 9877
Monday | 00:00 - 23:59 |
---|---|
Tuesday | 00:00 - 23:59 |
Wednesday | 00:00 - 23:59 |
Thursday | 00:00 - 23:59 |
Friday | 00:00 - 23:59 |
Saturday | 00:00 - 23:59 |
Sunday | 00:00 - 23:59 |
Sinaloa 85-int. 3, Peñón de los Baños, Venustiano Carranza
+54 11 6009 3539
Monday | 06:00 - 23:00 |
---|---|
Tuesday | 06:00 - 23:00 |
Wednesday | 06:00 - 23:00 |
Thursday | 06:00 - 23:00 |
Friday | 06:00 - 23:00 |
Saturday | 06:00 - 23:00 |
Sunday | 06:00 - 23:00 |
Sur 67 3103, Viaducto Piedad
Opening times not available
Filters
No reviews available
Sunnycars
No score available yet
12 locations in Mexico City
Locations in Mexico City
Av 602 /Col San Juan de Aragon
Opening times not available
Av Patriotismo Number 85
Opening times not available
Ave. Paseo de la Reforma # 325
Opening times not available
Boulevard Avila Camacho 1834
Opening times not available
Calzada Acoxpa No 438
Opening times not available
Col. Oxtopulco Deleg. Coyoacan
Opening times not available
Int. Arrivals terminal, 2 Local ALL 23 A
Opening times not available
Int. arrivals, terminal 1 local 19 b2
Opening times not available
Int.airport av Capitan,Carlos Leon car rental area
Opening times not available
International arrvial hall
Opening times not available
Leibnitz 100 Local 11,Col. Nueva Anzurez
Opening times not available
Paseo de la Reforma 208 local A
Opening times not available
Filters
No reviews available
Deal Mobility Rent a Car
No score available yet
2 locations in Mexico City
Locations in Mexico City
Av. Paseo de la Reforma 208, Local A, Col. Juárez, Delegación Cuauhtémoc, Ciudad de México.
+52 55 5525 1096
Opening times not available
Avenida Fuerza Aérea Mexicana 520 Local-H Col. Federal Del. Venustiano Carranza, CDMX. Terminal 1 Nacional en el ambulatorio frente a la puerta 2
+52 55 8843 1215
Opening times not available
Filters
No reviews available
Arrent Car Rental
No score available yet
One location in Mexico City
Locations in Mexico City
Circuito Bicentenario Esquina Juan Escutia Colonia Condesa
+52 555 256 5935
Opening times not available
Filters
No reviews available
Final Rentals
No score available yet
One location in Mexico City
Locations in Mexico City
Calle Dinamarca N.62 (Zona Rosa). Colonia Juárez, (Entre Calle Marsella Y Juarez, Ciudad de México, CDMX
+52 55 1560 0087
Monday | 08:00 - 19:00 |
---|---|
Tuesday | 08:00 - 19:00 |
Wednesday | 08:00 - 19:00 |
Thursday | 08:00 - 19:00 |
Friday | 08:00 - 19:00 |
Saturday | 08:00 - 19:00 |
Sunday | 08:00 - 19:00 |
Filters
No reviews available
Shouqi
No score available yet
One location in Mexico City
Locations in Mexico City
Benito Juarez International Apt
+86 10 6064 1387
Opening times not available
Filters
No reviews available
314 travellers who hired a car in Mexico City gave the car agency they used an average rating of 4.3